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I just wanted to say thank you for your prompt, professional, and friendly service .I have been ordering for a while, and am always amazed how quickly I receive my pillows, even custom sizes. Your staff is always there to answer my questions and guide me in the right direction. Kudos to a great company!!

Jean F.
Window Dressings by Jean, LLC

Hi John,

My name is Denise Arena (from Massachusetts) and I am in the process of designing and building a custom sofa.  After literally calling  at least 6 pillow manufacturers all over the country, I stumbled upon your company after doing a few Google searches.  I needed a company who could do it all…custom sofa back pillows, toss pillows, down/feather “envelopes” to fit a latex foam core insert, etc… I just couldn’t find another company willing to take on all my varied requests (and give me a little guidance) – until I stumbled upon Harris Pillow.

I recently had the pleasure of working with Greg Rushing on a couple of custom pillow orders and just had to tell you what a great experience it’s been so far.   Greg has handled everything I’ve thrown at him so far:  from custom down/feather back pillows (created from my child-like, hand-drawn sketch), to down “envelope” covers to go over a latex foam back cushions, to zippered pillow covers (some made of organic fabric) – and most recently, down/feather dog beds!  He hasn’t said “no” to any request yet.

The first order I received a couple of weeks ago arrived amazingly fast and the work was beautiful – I was thoroughly impressed.  Greg has some innate ability to take my verbal descriptions (read: ramblings) and my vision of the end result and come up with a great product!  Also – and this is the most impressive part – …Greg has been so helpful, responsive and detail-oriented while designing and processing both of my pillow orders.   I had explained to Greg that this is the first sofa that I have ever tried to create myself, so I have very little experience in ordering pillow backs, covers, etc…and Greg has guided me through the process with professionalism, patience  and great results.

Anyway, sorry for the long-winded email…I rarely write letters/emails like this…but I just had to tell you what a great asset your company has at Harris Pillow in Greg Rushing.  He really seems to care about the customer, the level of service he provides and the end product – and that is a rare find today (which is why I felt compelled to send you this email).  Greg is a great representation of Harris Pillow and I will be sure to spread the word to my upholsterer and circle of friends about your company.

I can’t wait to get my 2nd order of pillows! (and I have a 3rd order forthcoming in the next few weeks.)


Denise A.

I just wanted to let you know how much I appreciate the quick service and the wonderful pillow forms you sell. You make my work look fabulous! It is a pleasure to purchase from you, other companies should take a few lessons from you. Thank you!

Cindy O.
owner, Lost Woods Sewing

Thank you so much.  Also, just for your information to pass on, I have a client who I ordered forms for 8 years ago from Harris.  She sent them back to me and said the forms had lost there body and didn’t know what had happened. I have never had anyone call me 7 years later wanting to know why their pillows had become flat.

I took the forms out.  Somehow, they had gotten twisted inside the cover (probably from children sleeping on them). These were for the sofa. Anyway, I took the pillow forms out and “fluffed” them and oh my goodness, they were just like when I purchased them from you. Stuffed them right back inside and sent them back to the client. What she didn’t say, I could tell from taking them out of the fabric cover. On top of that, the fabric cover looked about 8 years old, so they had some major grandkids damage but still kept their shape once they were fluffed back in the square they were to begin with. One more thing, couldn’t believe that hardly any feathers had come out of the white fabric. Some, of course, but not what you would think after all that!

– Debbie S.